Roy Pearson has lost his case against Custom Cleaners. In her ruling,
Judge Judith Bartnoff wrote 23 pages dissecting and dismissing Pearson’s claim that he was defrauded by the owners of Custom Cleaners and their “Satisfaction Guaranteed” sign.
“A reasonable consumer would not interpret ‘Satisfaction Guaranteed’ to mean that a merchant is required to satisfy a customer’s unreasonable demands or to accede to demands that the merchant has reasonable grounds to dispute,” the ruling said. ” . . . The plaintiff is not entitled to any relief whatsoever.”
the tearful judge may well lose more than his pants;
Financially, he could soon be on the hook for tens of thousands of dollars in legal fees incurred by the owners of Customer Cleaners. Attorneys for the Chungs have said they will seek such payments, as well as sanctions against Pearson for bringing the lawsuit. Bartnoff said in her ruling that she would decide those issues after both sides have filed their motions, counter-motions and legal briefs.
Professionally, Pearson could find himself out of his $96,000-a-year job as an administrative law judge for the District government
Custom Cleaners defence fund page Includes a link a site set up by their lawyers.